Please write what type of earring and metal of the earring you lost. This is only for Mini Arches, Arches, River Bend, Switchback, Sandstone and Canyon Wall Earrings. Any other earrings, please send me a message at crookedtrailssilver@gmail.com

Returns: I will accept any returns within 30 days of receiving your jewelry for whatever reason, even for wrong ring size. I want you to truly love your piece of jewelry! Please contact me within that time frame. I will not accept returns on customs, however.

Shipping: All ready-made items will ship on Tuesday each week. If you need an earlier ship time, please send me an email. Any customs or made to order items will ship within 14-21 days.

Your CTS piece is made with adventure in mind. Take care to keep your jewelry dry and protect the stones when doing vigorous activities. When not in use, store your jewelry in a box or bag. Silver will naturally tarnish with time. When this happens, use a micro fiber polishing cloth to remove fingerprints, oils, and other residue. If a deeper cleaning is needed, use 0000 fine grit steel wool with gentle soapy water. Avoid using harsh jewelry cleaning chemicals as it can damage the stone and remove the patina.

Even though we create jewelry with adventure in mind, jewelry is still fragile and can break. Please reach out if you need a repair. We will only repair jewelry that we made. Most repairs will come with at least a $30 fee if not more, depending on the repair. If your item breaks within the first year of purchase, we will repair most for free. If you lose an earring, first of all, each earring comes with a clear plastic back, please wear these to ensure they will stay in for all adventures! However, we will replace any of the Arches, Mini Arches, Canyon Wall, and River Bend earrings for only $5, plus shipping. If you lose another earring depending on if there is a stone or not, we maybe able to replace it for about half the price.